Privacy Policy
Last updated: May 7, 2026
Sergeant Sudsy(“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to sergeantsudsy.com and to any service request you submit by phone, text, or form.
Information we collect
When you fill out a quote, contact, or referral form on our website, we collect the information you provide. That typically includes your name, email address, phone number, property address or ZIP code, and the services you're asking about. When you call us or text us, we collect your phone number and the contents of those communications. We also collect basic technical data your browser sends automatically (IP address, device type, pages visited) to keep the site working and to measure traffic.
How we use your information
- To respond to your quote, contact, or referral request.
- To schedule and complete services you have requested.
- To send transactional messages about your appointment, including reminders, arrival times, and follow-up.
- To send occasional marketing messages (only if you have explicitly opted in to marketing).
- To improve our website, services, and customer support.
- To comply with legal obligations.
SMS and text messaging
If you provide your phone number and check the consent box on a form, you agree to receive SMS messages from Sergeant Sudsy about your quote, your appointment, and occasional service reminders. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of all SMS messages, or HELP for help. Mobile information, including phone numbers and SMS opt-in status, will not be shared with third parties for marketing purposes.
Sharing your information
We do not sell your information. We share it only with service providers who help us run our business (for example: our CRM, email and SMS platforms, payment processor, and hosting provider) under agreements that require them to protect your data. We may disclose information when required by law or to protect our rights or safety.
Data retention
We keep your information for as long as needed to provide services, respond to requests, comply with our legal obligations, and resolve disputes. You can ask us to delete your data by contacting us at the email or phone number below.
Your choices
- Email: Click the unsubscribe link in any marketing email to stop receiving them.
- SMS: Reply STOP to any message to opt out, or HELP for help.
- Access or deletion: Email Kevin@sergeantsudsy.com to ask us what we have about you or to delete it.
Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent change. Continued use of the site after a change means you accept the updated policy.
Contact us
Sergeant Sudsy
Dallas, TX
(469) 252-8255
Kevin@sergeantsudsy.com